Terms and Conditions
These pack walking terms (the "Terms") govern all dog owners (“Owners”) who entrust their dogs with Follow The Leda Ltd. By paying for services, having their dogs picked up or dropping their dogs off, Owners are deemed to have agreed to these Terms. Please note that these terms may be subject to occasional updates.
- Dog Pack Adventures:
I agree to ensure that my dog participates in a minimum of two pack adventures per week, as mutually agreed upon with Follow The Leda Ltd.
- Assumption of Risk and Responsibility:
I understand that off-leash exercise carries inherent risks, and I acknowledge and accept these risks for my dog's participation with Follow The Leda Ltd. I release Follow The Leda Ltd from any liability for injuries, illnesses, or damages that may occur during my dog's attendance. I accept full responsibility for any such incidents that may occur during my dog's time with Follow The Leda Ltd.
- Financial Liability:
I am solely responsible for any medical care expenses and damages caused by my dog.
- Medical Treatment Authorisation:
In the event of a medical problem during my dog's care, I authorise Follow The Leda Ltd to take necessary actions for the safety and health of my dog. I will assume full financial responsibility for any expenses incurred.
- Health:
I understand it is my responsibility to make sure my dog is up to date with vaccinations. I confirm my dog is in good health.
- Contagious Conditions:
If my dog is suspected to have kennel cough or any contagious condition, a mandatory 14-day stand-down period must be observed before resuming services with Follow The Leda Ltd.
- Behavioral Issues:
I understand that it is my obligation to disclose any history of behavioral issues, such as aggression or biting, concerning my dog to Follow The Leda Ltd.
- Invoicing and Payment:
Invoices for services provided will be issued at the end of each month, unless otherwise agreed upon. Payment for invoices is due within 14 days. Late payments will incur a 10% late payment fee, unless alternative arrangements have been made.
- Cancellation and Changes:
I understand that cancellations or changes to services require a minimum 24-hour notice. Cancellations made less than 24 hours before the scheduled service will be charged in full, except for cancellations due to medical reasons.
- Homestay Bookings:
During school holidays and public holiday weekends, a non-refundable 20% deposit might be required to secure a homestay booking. Confirmation of the booking is subject to receipt of the deposit due to limited availability.
- Changes to Homestay Bookings:
Any modifications or cancellations to agreed homestay dates must be communicated to Follow The Leda Ltd as soon as possible. Changes made after the booking is confirmed cannot be guaranteed.
- Full disclosure:
I understand I must tell Follow The Leda Ltd. if my dog attends another pack walker's service, day care or dog care facility.
- Photo Release:
I grant permission for Follow The Leda Ltd to post photos of my dog on their social media pages.